Privacy Policy
Privacy Policy for Firehouse K9 Academy, LLC:
Effective Date: July 15, 2025
-Your Privacy Matters
At Firehouse K9 Academy, we respect your privacy and are committed to protecting your personal information. We only collect the information necessary to provide high-quality dog training services and operate our business effectively. We do not sell your personal information—ever.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Phone number
- Email address
- Home address (for in-home training services)
Dog Information:
- Dog’s name, breed, age, and history
- Behavioral concerns (including aggression, anxiety, etc.)
- Health or medical information relevant to training
Payment Information:
- Payment details are processed securely through third-party providers. We do not store full credit card information.
Website Data (if applicable):
- IP address
- Browser type
- Pages visited (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
- Schedule and provide training services
- Communicate with you about appointments and progress
- Process payments
- Improve our services and client experience
- Send occasional updates, tips, or promotions (you may opt out at any time)
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only when necessary with:
- Trusted third-party service providers (e.g., payment processors, scheduling software)
- Legal authorities if required by law
4. Payment Security
All payments are handled through secure third-party processors. Firehouse K9 Academy does not store or have access to your full credit card information.
5. Cookies & Website Tracking
If you visit our website, we may use cookies or analytics tools to better understand how users interact with our site. You can adjust your browser settings to refuse cookies if you prefer.
6. Communication & Marketing
By providing your contact information, you agree that we may contact you via phone, text, or email regarding your training services.
You may also receive occasional marketing messages. You can opt out of these at any time by following unsubscribe instructions or contacting us directly.
7. Client Responsibility
Clients are responsible for providing accurate and complete information about their dog’s behavior, health, and history.
Firehouse K9 Academy is not liable for incidents resulting from withheld or inaccurate information, including but not limited to aggression or medical conditions.
8. Data Protection
We take reasonable steps to protect your personal information using secure systems and limited access. However, no method of transmission over the internet is 100% secure.
9. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information (where applicable)
To make a request, please contact us using the information below.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Firehouse K9 Academy, LLC
firehousek9academcy@gmail.com
+1 (251) 252-2148
Mobile, Alabama
By using our services, you agree to the terms of this Privacy Policy.